Privacy Policy

Last updated: January 2025

Introduction

This Privacy Policy describes how Quick Park ("Company", "we", "our", "us") collects, uses, stores, discloses, and protects user information. By using our app, you agree to this policy.

This policy applies to: Quick Park User App (for booking parking spaces) and Quick Park Host App (for renting parking spaces).

Information We Collect

Personal Data

  • Full Name (for account identification)
  • Phone Number & Email (for communication and verification)
  • Profile & Account Details (preferences and settings)

App Permissions

We request the following permissions to provide our services:

  • Location: For nearby parking search and space mapping
  • Camera: For uploading parking photos and QR verification
  • Storage: For saving documents, photos, and app data
  • Notifications: For booking alerts and important updates
  • Device Info: Device model, OS version for app improvements

Payment & Financial Data

  • UPI IDs and Transaction IDs (processed through secure gateways)
  • No credit card or bank details stored on our servers
  • We DO NOT store or sell financial information

Host Business Data

  • Parking space details (address, images, pricing, availability)
  • Verification documents (when applicable)
  • Business information for host accounts

How We Use Your Data

We use collected information for the following purposes:

  • App Functionality: Operating booking and hosting features
  • Verification: Confirming identities and parking legitimacy
  • Location Services: Navigation and live availability updates
  • Payments: Processing bookings, refunds, and transfers
  • Safety: Fraud prevention and misuse control
  • Improvements: Analytics and performance metrics

Third-Party Services

We integrate with the following third-party services:

  • Google Maps API: Visual location display and navigation
  • Firebase Auth & Firestore: User authentication and database storage
  • Google Play Services: Device compatibility and app functionality
  • Razorpay/Stripe/UPI: Secure payment processing
  • SMS/OTP Providers: Verification and communication

These services have their own independent privacy policies.

Data Retention

Our data retention practices:

  • Operational Needs: Data retained only as needed for service operations
  • Deletion Requests: Data deleted upon valid request if legally permissible
  • Secure Backups: Backup data maintained securely for recovery purposes

Your Privacy Rights

You have the following rights regarding your data:

  • Data Access: Request to view your personal data
  • Account Deletion: Request complete account and data removal
  • Permission Withdrawal: Revoke camera or location permissions
  • Data Export: Receive a report of your stored data
  • Complaint Filing: File complaints about data handling

Contact: support@quickpark.com for all privacy requests

Data Security

We implement robust security measures:

  • Encrypted Transmission: All data transmitted via HTTPS/SSL
  • Access Controls: Restricted access to authorized personnel only
  • No Unauthorized Sharing: Data never shared without consent or legal requirement

Children's Privacy

  • Age Restriction: Our service is not intended for users under 13 years old
  • Parental Consent: We do not knowingly collect data from children under 13

Policy Updates

  • Regular Updates: This policy may be updated periodically
  • Notification: Changes will be reflected on this page
  • Last Updated: January 2025