Cookie Policy

Last updated: January 2025

Introduction

This Cookie Policy explains how Quick Park ("we", "us", or "our") uses cookies and similar technologies on our website and mobile applications. By using our services, you consent to the use of cookies in accordance with this policy.

Cookies are small text files that are stored on your device when you visit our website or use our mobile app. They help us provide you with a better experience and allow certain features to work properly.

What Are Cookies?

Cookies are small pieces of data stored on your device that help websites and apps remember your preferences and improve your experience. They can be:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period
  • First-party Cookies: Set directly by our website
  • Third-party Cookies: Set by third-party services we use

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website and app to function properly:

  • Authentication: Keep you logged in during your session
  • Security: Protect against fraudulent activities
  • Session Management: Maintain your session as you navigate
  • Load Balancing: Ensure proper distribution of traffic

Functional Cookies

These cookies enhance your experience and remember your preferences:

  • Language Settings: Remember your language preference
  • Location Data: Store location for nearby parking search
  • Booking History: Save your recent searches and bookings
  • App Preferences: Remember your app settings and configurations

Analytics Cookies

These cookies help us understand how users interact with our platform:

  • Usage Statistics: Track page views and user journeys
  • Performance Metrics: Monitor app performance and errors
  • User Behavior: Understand how features are used
  • Conversion Tracking: Measure booking completion rates

Marketing Cookies

These cookies help us deliver relevant advertisements:

  • Advertising: Show relevant parking-related ads
  • Retargeting: Display ads based on your interests
  • Affiliate Tracking: Track referrals from partner websites
  • Campaign Measurement: Measure effectiveness of marketing campaigns

Third-Party Cookies

We use services from third parties that may set their own cookies:

Google Services

  • Google Maps: Location services and navigation
  • Google Analytics: Website and app analytics
  • Firebase: App functionality and crash reporting
  • Google Ads: Advertising and retargeting

Payment Processors

  • Razorpay: Payment processing and fraud prevention
  • Stripe: Secure payment transactions
  • UPI Providers: Unified Payments Interface services

Communication Services

  • SMS Providers: OTP verification and notifications
  • Email Services: Transactional emails and marketing
  • Customer Support: Chat and helpdesk functionality

Cookie Management

Browser Settings

You can control and manage cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Firefox: Options → Privacy & Security → Cookies
  • Edge: Settings → Cookies and site permissions

Mobile App Settings

  • iOS: Settings → Quick Park → Allow Tracking
  • Android: App Settings → Permissions → Storage & Data
  • App Preferences: In-app privacy settings for personalized ads

Opt-out Options

  • Analytics: Opt-out of Google Analytics tracking
  • Advertising: Disable personalized ads in app settings
  • Marketing: Unsubscribe from promotional communications

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience:

  • Essential cookies cannot be disabled as they are required for basic functionality
  • Disabling functional cookies may limit personalized features
  • Analytics cookies help us improve our services
  • Marketing cookies allow us to show relevant advertisements

Data Retention

Our cookie retention periods vary based on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Authentication Cookies: Up to 30 days of inactivity
  • Analytics Cookies: Up to 26 months for performance analysis
  • Marketing Cookies: Up to 13 months for advertising purposes

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 through cookies or other means. If we become aware that we have collected such information, we will delete it immediately.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an in-app notification
  • Emailing registered users about significant changes

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

  • Email: privacy@quickpark.com
  • Phone: +91-80-XXXX-XXXX
  • Address: Quick Park, Bengaluru, Karnataka, India